If your tracking hasn't updated in over two weeks, please reach out to us Positive Grid Limited reserves the right to change its shipping policies at any time. If you receive a refund, the cost of shipping will be deducted from your refund. Please note that shipping costs are non-refundable. Please note that your delivery option cannot be changed once the order has been placed.Ĭustomers will be responsible for paying shipping costs once the product is shipped from our warehouse. The final shipping cost is determined by your chosen delivery option, Positive Grid's order volume, and the shipment's final destination. Shipping rates will be provided at checkout. Shipping costs may vary depending on a customer's location and current promotions being offered by Positive Grid. For further details of foreign transaction fees, please contact your bank. These fees are determined by your bank's pricing and transaction fee policies.
FOREIGN TRANSACTION FEESįoreign transaction fees may be charged once your payment transaction has been settled. Import taxes will be calculated upon checkout and will be shown in the Tax field during checkout. Order cancellation may be granted as long as your items have not already been delivered. Additionally, we cannot combine orders or add pieces to an existing order once it has already been placed. Please also note that we cannot change shipping addresses for these third party items, so check your order carefully. If you have purchased a Spark bundle that includes a carrying bag or third-party items (such as headphones or in-ear monitors), please note that these items might ship separately in most cases and may arrive on different days. Please note that there may be minor delays for international deliveries due to COVID-19. Delays may also occur due to pending payment verifications, customs clearance, and weather conditions. Please allow extra time for orders to be processed during public holidays and promotional periods.In this instance, please expect your order to arrive the next business day. , Positive Grid is currently unable to service this area - we are working on this and hope to reach you soon! Unfortunately, We currently cannot deliver to P.O.
To view the full list of countries that we currently deliver to, please see our international delivery. Our carriers deliver during normal business working hours and may require a signature on receipt, so we suggest your order is delivered to an address where someone will be available to accept it. To ensure the security of purchases, Positive Grid may need to contact you to validate your order or address, which may cause delays in shipping your order. The estimated shipping time for your Spark order will depend on your region, and transit time may vary depending on inventory availability and your proximity to our distribution centers. The most versatile guitar amp head on the planet just got more versatile! The top request worldwide has been to include reverb in BIAS Head and Rack, so after many sleepless nights and a few near-overdoses of caffeine, we are now pleased to offer nine different built-in reverbs in BIAS Head and Rack! More than just a simple two-knob reverb, you have controls for reverb type, decay time and mix, as well control of Damping (which simulates absorptive material in the room, reducing high frequencies), Lo and Hi Cut, and Dwell (which operates like a saturation control). However, at Positive Grid we are passionate about listening to customers. When we were designing BIAS Head, we wanted to squeeze every drop out of our DSP horsepower to provide not only the most authentic amp head feel we could, but also to optimize the patch-switching speed for live playing - which meant not including a reverb initially.
Professional guitar amplifier heads rarely include reverb, even though it’s a vital effect for guitarists.